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Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

European designated product uzy puff 10k for 15k, random flavors will be delivered in 1-3 days, except for Kojima, other products will arrive in about 7-15 days

You can create an account when purchasing, and the goods are created in the personal center

Contact customer service email admin@vapingrandm.com

Just fill in the order number that needs to be tracked on the order tracking page.

No, this will not happen, none of your personal payment information will be archived, we ensure everyone’s privacy

If the product quantity is too large, we will separate the package quantity, you can check it in the order

If you need to swap an item

Returns and Exchanges

Please check the return policy on this page

Contact customer service for processing

Contact customer service for processing

Contact customer service for processing

联系客服,admin@vapingrandm.com

Contact customer service for processing

Contact customer service for processing

Contact customer service for processing

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On all orders above $50

Easy 30 days returns

30 days money back guarantee

International Warranty

Offered in the country of usage

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